Welcome to TWL - Sustainable Handcrafted & Mindful Fashion

At Woven Lab we practice mindful and ethical fashion hence we appreciate your understanding towards our products which are all hand crafted and hand made by the Artisans of India and hence would like you to consider the same

Your standard purchase is eligible for Return or Exchange if you find that you have received an incorrect product from what you placed an order for OR if your product has a quality or manufacturing defect of any sort. You will need to notify us about this within 2 working days (48 hours) of receipt of the product, based on the day it has been delivered to you by your chosen method of delivery. 

Please write to us at (mail id) for any related issues.

  • Returned merchandise must not be worn, altered or washed and must have all the original tags intact.
  • Returns will be processed only once the merchandise has undergone a quality check on the receipt of the garment. 
  • The return package should not be damaged or missing any item and will also need to be approved by our quality checking team.
  • The Woven Lab holds the right to refuse any return that does not comply with the above.



  • Please note that you will not be entitled to cancel or return an order for any bespoke or customized item unless the product is faulty or not as described.
  • We reserves the right to not accept returns in case the product is used or damaged by the customer.